ISO 21101 pdf download

ISO 21101 pdf download Adventure tourism — Safety management systems — Requirements
1 Scope
This International Standard outlines the requirements of a safety management system for adventure tourism activity providers.
A provider can use this International Standard for the following:
a) to enhance safety performance;
b) to meet expectations for participant and staff safety;
c) to demonstrate safe practice;
d) to support compliance with applicable legal requirements.
This International Standard can be used by all types and sizes of providers, operating in different geographic, cultural and social environments.
2 Normative references
There are no normative references.
3?Terms?and?definitions
For the purposes of this document, the following terms and definitions apply.
3.1
organization
person or group of people that has its own functions with responsibilities, authorities and relationships to achieve its objectives (3.9)
Note 1 to entry: The concept of organization includes, but is not limited to, sole-trader, company, corporation, firm,enterprise, authority, partnership, charity or institution, or part or combination thereof, whether incorporated
or not, public or private.
3.2
interested party
person or organization (3.1) that can affect, be affected by, or perceive itself to be affected by a decision or activity
3.3
requirement
need or expectation that is stated, generally implied or obligatory
Note 1 to entry: “Generally implied” means that it is custom or common practice for the organization and interested parties that the need or expectation under consideration is implied.
Note 2 to entry: A specified requirement is one that is stated, for example, in documented information.
3.4
management system
set ofinterrelated orinteracting elements ofan organization (3.1) to establish policies (3.7) and objectives(3.9) and processes (3.13) to achieve those objectives
Note 1 to entry: A management system can address a single discipline or several disciplines.
Note 2 to entry: The system elements include the organization’s structure, roles and responsibilities, planningoperation,etc.
Note 3 to entry: The scope of a management system may include the whole of the organization, specific andidentified functions of the organization, specific and identified sections of the organization, or one or morefunctions across a group of organizations.
3.5
top managementperson or group of people who directs and controls an organization (3.1) at the highest level
Note 1 to entry: Top management has the power to delegate authority and provide resources within theorganization.
Note 2 to entry: lf the scope of the management system (3.4) covers only part of an organization, then topmanagement refers to those who direct and control that part ofthe organization.
3.6
effectiveness
extent to which planned activities are realized and planned results achieved
3.7
policy
intentions and direction of an organization (3.1), as formally expressed by its top management (3.5)
3.8
safety policy
policy of an organization (3.1) in regard to its safety performance
Note 1 to entry: The safety policy provides a structure for action and definition of its safety objectives.