BS ISO 10667-1 pdf download Assessment service delivery — Procedures and methods to assess people in work and organizational settings Part 1: Requirements for the client
For the purposes of this document, the following terms and definitions apply.
2.1
agreement
specification of the terms and conditions of the engagement between the client and the service provider
NOTE Examples include, but are not limited to, details of the service or products to be delivered, duration, scope,ownership and appropriate use of intellectual property and costs.
2.2
assessment
systematic method and procedure for ascertaining work-related knowledge,skills,abilities,or othercharacteristics of an individual or group of individuals, or the performance of an individual or group of individualsNOTE Assessment has outcomes and consequences that can be appraised and used to evaluate its utility. Forms ofassessment can include, but are not limited to, structured application forms; biographical data inventories; tests of generaland specific abilities; self-report inventories and other instruments relating to competencies,personality,motivation,attitudes, values, beliefs, interests,etc.; structured interviews; individual problem-solving tasks; group exercises;simulations and work samples; group and organizational level measures; employee surveys; multi-rater feedback; andperformance evaluations, e.g.assessor interpretations,supervisor performance ratings,etc.
2.3
assessment administrator
person or organization having operational responsibility for the administration of assessments
NOTE Tasks of the assessment administrator include, but are not limited to, face-to-face test administration; setting uponline assessments; remote monitoring;: management of activities within an assessment centre; and other administrativetasks. In some countries assessment administrators are referred to as “test proctors”,”test assistants” or “monitors”Assessment administrators can be employees of the service provider or the client, or be third parties contracted for thepurposes of the assessment.
2.4
assessment participant
individual being assessed, whether for himself/herself or for an organization, either individually or as part of agroup
NOTE An assessment participant is an individual, including, but not limited to, a job applicant or candidate; anemployee of the client who is a candidate for promotion or is being assessed for some other internal organizationalpurposes; any individual undergoing an assessment, providing information or being given career guidance for his or herown benefit.
2.5
assessor
person or organization responsible for evaluating and interpreting an assessment participant’s performanceon the assessment tasks and providing appropriate reporting and feedback to assessment participants andthe client
NOTE Assessors are competent to make decisions about the use and interpretation of assessment procedures,ln relation to psychological testing, in some countries they are referred to as “test users” to distinguish them from “testproctors”, “test administrators” or “monitors “. Assessors can be employees of the service provider or the client, or thirdparties contracted for the purposes of the assessment.
2.6
client
individual or organization who arranges with a service provider to deliver the assessment and relatedcomponents of the assessment service provision
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